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Vitamin PBM
Pharmacy Management Software
12000+
Active Users
Integrated Pharmacy Management System built for efficiency, accuracy, and compliance
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BUILT FOR MODERN PHARMACY OPERATIONS ACROSS ALL HEALTHCARE SECTORS

  • Comprehensive pharmacy benefit management system for efficient medication handling.

  • Streamlines prescription processing, ensuring accuracy and compliance.

  • Enables automated claim submission and real-time eligibility verification.

  • Supports Shafafiya, Riayati, HAAD, and DOH integration for e-claims and data exchange.

  • Facilitates inventory control and sales tracking within pharmacy operations.

  • Simplifies prior authorization requests for faster patient access to medications.

  • Maintains detailed event logs for audit trails and compliance monitoring.

  • Offers advanced sales management tools for efficient billing and performance tracking.

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Optimize Pharmacy Workflow with Vitamin PBM

Vitamin PBM is the advanced Pharmacy Management System built for modern healthcare facilities in the UAE. Our solution seamlessly integrates with your existing system, including SHADE EMR, creating a unified, compliant, and efficient medication management workflow from prescription to claim.

We ensure 100% compliance with essential UAE e-claim systems, including Shafaiya, Riayati, and eClaimLink, automating complex billing and pre-authorization processes to drastically reduce claim rejections. Vitamin PBM’s real-time patient data synchronization enables instant Drug Utilization Review (DUR), enhancing patient safety and operational excellence while adhering to local regulations. Future-proof your pharmacy with intelligent inventory control and streamlined revenue cycle management.

Cost & Claims Control

Move beyond simple billing. Automate complex insurance claims processing (e-claims, pre-authorizations) and track rebates and discounts to ensure optimal cash flow.

Intelligent Inventory Management

Track stock levels, set reorder alerts, manage expiry dates, and minimize losses. We ensure you always have the right medication in stock—the moment your patients need it.

Dispensing Efficiency

Streamline prescription entry and verification with integrated clinical checks, dosage alerts, and digital signatures. Cut dispensing time by up to 30%.

Patient Adherence & Safety

Monitor patient medication history, identify potential drug interactions, and generate timely refill reminders. Enhance patient safety while boosting loyalty.

Seamless Integration with SHADE EMR

Vitamin PBM can be seamlessly integrated with SHADE EMR to create a connected clinical and pharmacy ecosystem.
This integration enables real-time, bi-directional data exchange between the pharmacy and clinical workflows—allowing prescriptions, patient records, and billing data to move effortlessly across systems. Pharmacists can access patient medical histories, allergy details, and lab information directly from SHADE EMR to ensure safer dispensing and improved care coordination.

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VITAMIN MODULES
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Inventory & Stock Management

Efficient stock control is at the core of every successful pharmacy. Vitamin simplifies inventory operations by providing real-time visibility of every product movement — from purchase to sale. It automates batch tracking, expiry alerts, and reorder levels, helping pharmacies maintain optimal stock and prevent shortages or wastage.

  • Real-time tracking of medicine batches and stock levels
  • Automated expiry and low-stock alerts
  • Barcode integration for fast product identification
  • Centralized dashboard for multiple storage locations
  • Detailed stock valuation and adjustment reports
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Financial & Revenue Cycle

Vitamin ensures financial accuracy and transparency by automating the complete revenue cycle — from billing to accounting. The system is designed to handle all financial transactions securely while providing instant insights into profitability, tax compliance, and performance metrics.

  • Integrated billing and accounting with automated ledger entries
  • Multi-mode payment support (cash, card, insurance, digital)
  • Tax calculation and VAT-ready invoicing
  • Daily sales and profit/loss summaries
  • Comprehensive financial dashboards and audit reports
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Purchase & Supplier Management

Maintain seamless coordination with suppliers through automated procurement workflows. Vitamin streamlines purchase orders, supplier tracking, and invoice reconciliation — ensuring uninterrupted supply of essential medicines and medical items while maintaining cost efficiency.

  • Supplier database with performance tracking
  • Auto-generation of purchase orders based on stock levels
  • Purchase approval workflow and invoice matching
  • Price comparison and supplier rating tools
  • Real-time tracking of order status and delivery
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Patient Care & E-Services

Vitamin extends beyond pharmacy operations by empowering pharmacies to deliver better patient care. With built-in e-services and prescription management tools, it bridges the gap between patients, doctors, and pharmacists — improving medication accuracy and service quality.

  • Digital prescription management and patient profiles
  • Automatic alerts for drug interactions and dosage conflicts
  • Home delivery scheduling and order tracking
  • Loyalty and repeat prescription reminders
  • Secure data storage ensuring patient confidentiality
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Secure Event Logging & Compliance

Vitamin PBM maintains a complete record of system activities through secure event logging, ensuring transparency and accountability. Every action is time-stamped and user-tagged, supporting UAE healthcare compliance standards (DHA, DoH, MOHAP). This feature helps detect unauthorized activity, maintain audit trails, and safeguard data integrity.

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FREQUENTLY ASKED QUESTIONS

Yes. Vitamin PBM is engineered with built-in compliance for regional and national healthcare standards. The system provides a dedicated claims processing gateway for automated e-claim submissions, pre-authorizations, and real-time adjudication with major insurance portals like Shafafiya, Riayati, and other required local platforms. This minimizes claim rejections and accelerates your revenue cycle.

Yes, absolutely. Vitamin PBM is built to be highly scalable. It supports a multi-location setup, allowing you to centralize purchasing, manage stock transfers, and gain a consolidated view of inventory and sales across all your pharmacy branches. This feature is critical for optimal stock levels, reducing waste, and preventing stockouts.

Vitamin PBM is tightly integrated with SHADE EMR (Electronic Medical Record) to ensure a seamless clinical workflow. This integration allows the pharmacy system to:

  • Receive e-prescriptions directly from the doctor’s order in SHADE.
  • Instantly check the patient’s SHADE EMR profile for allergies, historical medication, and chronic conditions to perform automated drug utilization review (DUR) and prevent harmful interactions.
  • Bill and capture claim data accurately, ensuring a unified financial and clinical record.

Vitamin PBM is a comprehensive Pharmacy Management Software (PMS) that gives you, the healthcare provider, the tools to manage your pharmacy’s operations. Unlike a traditional Pharmacy Benefit Manager  which acts as a middleman for insurance plans , Vitamin PBM is an in-house system designed to optimize your claims processing, inventory, dispensing, and profitability directly. We put the PBM-like cost control and efficiency tools right into your hands

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Features
  • 100% E-Claim Compliance (Shafaiya, Riayati, eClaimLink)
  • Automated Pre-Authorization
  • Drug Utilization Review (DUR) Checks
  • Emirates ID Integration for Patient Registration
  • Real-Time Stock Tracking
  • Automated Expiry and Batch Management
  • Intelligent Reorder Point Alerts
  • Multilevel Barcoding
  • Digital and Manual Prescription Handling
  • Drug Interaction Alerts
  • Generic Substitution
  • Secure Patient Medication Records
  • Integrated Insurance POS
  • Automated Co-Pay Calculation
  • Billing and Invoicing
  • Detailed Revenue Cycle Management (RCM) Dashboard
  • VAT Compliant Reporting
  • Role-Based Access Control
  • Multi-Branch Management
  • Comprehensive MIS Reporting and Analytics
IMPLEMENTATION

Implementing Vitamin PBM is a structured, four-phase process designed to minimize disruption and achieve rapid compliance. Our expert team ensures a smooth transition and seamless integration with your existing IT ecosystem.

  1. Discovery & Planning: We conduct a comprehensive workflow analysis of your current pharmacy and billing processes. This phase defines the scope, timeline, and essential configuration needed to meet specific Emirate-level compliance (e.g., DHA, DoH).
  2. Configuration & Integration (Including SHADE EMR): Our team configures the Vitamin PBM system to your specific business rules. Crucially, we establish a bi-directional API integration with your existing EMR, such as SHADE EMR, to ensure patient demographics, e-prescriptions, and encounter data flow instantly and accurately.
  3. Testing & Training: We conduct rigorous testing for all e-claim submissions (Shafaiya, Riayati) and claims validation. Comprehensive training is provided to pharmacists and staff on the new system and integrated workflows.
  4. Go-Live & Support: The system is launched with on-site support to manage the initial transactions. Post-launch, you receive continuous technical assistance and automatic updates for all future UAE regulatory changes.
Streamline Your Pharmacy Operations with VITAMIN!
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