Hiring Software Service Engineer
Posted On : September 9, 2025
Experience : 1 Years
Calicut, Kerala

At RITS, we are shaping the future of intelligent software solutions by combining cutting-edge technology with user-focused design. We are looking for a Software Service Engineer to join our growing team. This role is perfect for someone who thrives on solving problems, delivering exceptional customer support, and enabling users to get the best out of our products.

Job Requirments
  • Ability to communicate clearly and effectively in English with clients and team members.
  • Proficiency in software installation, troubleshooting, and configuration.
  • Familiarity with operating systems (Windows/Linux), databases, and networking basics.
  • Experience using remote support tools, helpdesk ticketing systems, and CRM platforms.
  • Competence in creating well-structured documentation, manuals, and training content in English.
  • Willingness to conduct training sessions (online/offline) in English across different user skill levels.
  • Strong attention to detail and commitment to delivering high-quality technical support.
  • Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
  • Flexibility to travel occasionally for client site visits, training, or support needs.
Eligiblity
  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
  • Fresh graduates with strong technical aptitude may apply; 1–3 years of relevant experience preferred.
  • Proficiency in English communication (both verbal and written) is mandatory.
  • Strong analytical and problem-solving skills with the ability to remain calm under pressure.
  • Ability to work both independently and as part of a collaborative team environment.
  • A customer-focused mindset with excellent interpersonal skills.
Apply Now

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