SHADE stands as a beacon of innovation in healthcare management, offering a comprehensive suite of cutting-edge features designed to enhance efficiency and excellence within practices. At its core, SHADE serves as an intuitive electronic health record platform, seamlessly organizing patient visits and empowering providers with swift and precise documentation. Ensuring interoperability and compliance with data exchange standards, SHADE integrates seamlessly with various healthcare systems and platforms. Through SHADE, healthcare organizations streamline administrative processes such as claim submissions, e-prescriptions, and pre-authorizations across multiple channels, including Shafafiya, Riayati, and Eclaim. The platform’s role-based user management and monitoring capabilities enhance security and efficiency, granting users access to relevant information and functions based on their roles. Additionally, SHADE offers features tailored to meet diverse provider needs, from appointment scheduling with resource management to favorites and code mapping for streamlined data entry.
This capability allows healthcare providers to submit claims electronically through multiple channels, ensuring efficient processing and reimbursement.
A dedicated Revenue Cycle Management (RCM) panel streamlines financial processes, including billing, coding, and claims management, improving revenue capture and overall financial performance.
Robust support for medical coding standards ensures accurate documentation, billing, and reporting, facilitating compliance with regulatory requirements and reimbursement processes.
Integration with Health Information Exchange (HIE) platforms facilitates seamless sharing of patient information across healthcare providers and organizations, improving care coordination, patient safety, and efficiency.
Shade EMR simplifies healthcare finances with detailed billing, claims, and payment reports. Generate real-time insights into revenue cycles, pending claims, reimbursements, and departmental costs. Designed for transparency and compliance, these reports help healthcare facilities maintain financial accuracy and operational control.
Vitamin PBM is the pharmacy management module built into Shade EMR for pharmacies within healthcare facilities. It handles dispensing, inventory of medicines, insurance / claim (e-claim) processing, drug utilization review (DUR), co-pay calculation, and prescription handling. Integrated with Shade EMR, Vitamin PBM ensures prescriptions link into patient records, claim denials are minimized, and pharmacies operate efficiently and securely under UAE healthcare regulations.
Automated Prescription Management: Streamlines prescription creation, approval, and dispensing directly from the doctor’s orders within Shade EMR, reducing manual entry errors.
Insurance and e-Claim Processing: Simplifies insurance submission, verification, and claim tracking, fully compliant with DHA and MOH UAE standards.
Inventory & Stock Monitoring: Tracks medicine stock levels, batch numbers, and expiry dates in real-time, preventing shortages and wastage.
Pricing and Co-Pay Automation: Automatically calculates patient co-pays, discounts, and insurance-covered portions to ensure transparency and accuracy in billing.
Regulatory Compliance: Maintains complete audit trails and documentation aligned with UAE healthcare data and pharmaceutical control requirements.
Comprehensive Reporting: Generates detailed reports on drug usage, claim performance, and financial summaries for operational insights.
Seamless Integration with Shade EMR: Syncs with patient health records, treatment plans, and lab results, ensuring continuity and accuracy in care delivery.
Labinsu is Shade EMR’s laboratory information system (LIS) module. It manages the entire lab workflow—from sample registration, test orders, analyzer interfacing, result validation to report generation and delivery. Integrated with Shade EMR, Labinsu ensures lab results are immediately accessible in the patient’s health record, reduces manual lab errors, speeds up diagnostics, and maintains compliance with lab standards and regulatory needs.
Comprehensive Workflow Automation: Manages the complete testing lifecycle, from patient sample collection to final result delivery, improving turnaround time and accuracy.
Seamless Analyzer Integration: Interfaces with multiple lab analyzers and devices, ensuring automated data transfer and eliminating manual entry errors.
Real-Time Result Synchronization: Automatically updates verified lab results in Shade EMR, making them instantly available to physicians and patients.
Quality Control & Validation: Implements multi-level validation processes, calibration tracking, and internal QC measures to maintain consistent test accuracy.
Customizable Test Panels: Supports flexible test configurations, panel setups, and departmental workflows suitable for diverse lab specialties.
Regulatory & Compliance Management: Adheres to UAE healthcare and laboratory regulations, including CAP and ISO standards, with full audit trails and reporting logs.
Advanced Reporting & Analytics: Generates automated, customizable reports for performance monitoring, trend analysis, and operational insights.
Interdepartmental Integration: Connects seamlessly with Pharmacy, Radiology, and Billing modules within Shade EMR to support cohesive diagnostic and treatment workflows.
Comprehensive Imaging Workflow: Manages end-to-end processes from imaging order creation and scheduling to result reporting and archiving, ensuring smooth coordination across departments.
Seamless PACS Integration: Interfaces directly with Picture Archiving and Communication Systems (PACS), allowing automatic retrieval and storage of digital images.
Real-Time Data Synchronization: Imaging results and radiologist reports are instantly reflected in Shade EMR, giving clinicians immediate access to diagnostic data.
Advanced Scheduling Management: Supports flexible scheduling for multiple imaging modalities (X-ray, CT, MRI, ultrasound, mammography), optimizing resource use and reducing wait times.
Structured Reporting & Templates: Provides customizable report templates and voice recognition support to standardize radiology documentation and enhance report clarity.
Quality Assurance & Compliance: Tracks and logs all radiology activities with full audit trails to ensure adherence to UAE healthcare regulations and international diagnostic standards.
Multi-Department Coordination: Integrates with other Shade EMR modules such as Labinsu (LIS) and Vitamin PBM (Pharmacy) for a unified diagnostic workflow.
Space Homecare is Shade EMR’s module for managing home health services. It supports scheduling of home visits, managing caregiver assignments, patient vitals tracking outside of the facility, remote monitoring, and integration of these home-care data into the main EMR. This module helps healthcare providers extend care into patients’ homes, improve follow-ups, reduce hospital stays, and maintain continuity of care via Shade EMR.
Centralized Homecare Dashboard: Provides a unified interface to monitor all home visits, caregiver activities, and patient data in real-time.
Automated Scheduling Engine: Assigns home visits automatically based on caregiver availability, patient priority, and geographic location.
Digital Care Logs: Records patient vitals, visit notes, and treatment updates digitally for seamless tracking.
EMR Data Integration: Syncs homecare entries instantly with the main EMR for consistent and up-to-date patient records.
Mobile Access for Caregivers: Enables field staff to update visit status, capture vitals, and log notes via mobile devices.
Task & Alert Management: Generates automatic alerts for missed visits, critical vitals, or follow-up requirements.
Reporting & Analytics: Offers detailed insights on visit trends, caregiver performance, and service utilization.
RapidEX delivers a rapid, reliable, and scalable interoperability solution for healthcare organizations, enabling seamless acquisition and exchange of clinical and administrative data. Designed specifically for healthcare, it supports all major messaging formats and data standards including HL7 v2, FHIR, XML, ICD-10, CPT, LOINC, and ULCLS. Capable of processing over 1000 messages per second, RapidEX ensures efficient, high-volume data handling with robust alerting and real-time monitoring for uninterrupted healthcare communication.
High-Speed Data Processing: Handles over 1000 messages per second, ensuring timely data exchange across healthcare systems.
Comprehensive Standards Support: Compatible with HL7 v2, FHIR, XML, ICD-10, CPT, LOINC, and ULCLS for maximum interoperability.
Real-Time Monitoring & Alerts: Tracks data flows continuously and triggers alerts for errors, failures, or delays.
Scalable Architecture: Easily accommodates growing data volumes without compromising performance or reliability.
Seamless System Integration: Connects with Shade EMR, LIS, RIS, and other hospital systems for unified clinical and administrative workflows.
Error Handling & Logging: Provides detailed logs and automated error handling to maintain data integrity.
Secure Data Exchange: Supports encryption and compliance with healthcare data privacy standards for safe communication.
QC Centra is Shade EMR’s clinical costing module. It provides cost tracking and analysis for clinical services and procedures. It helps hospitals and clinics calculate true costs of interventions, supplies, staff time, and overheads. Integrating with Shade EMR, QC Centra enables management to understand cost per service, identify cost drivers, make pricing decisions, and improve financial efficiency of clinical operations.
Comprehensive Cost Tracking: Monitors costs for procedures, consumables, staff time, and overheads in real-time.
Service-Level Cost Analysis: Calculates cost per patient encounter, procedure, or clinical service for precise insights.
Integration with EMR Modules: Pulls data directly from Shade EMR to maintain accurate and consistent costing information.
Cost Driver Identification: Highlights areas of high expenditure to support financial optimization.
Customizable Reports & Dashboards: Generates detailed costing reports for management, billing, and audit purposes.
Pricing Decision Support: Provides actionable insights to set service prices based on accurate cost analysis.
Financial Efficiency Monitoring: Tracks trends over time to improve budgeting and resource allocation in clinical operations.
QC Messenger is an integrated communication tool within Shade EMR that enables seamless interaction with HAAD, DOH, Shafafiya, and Riayati platforms. It allows healthcare providers to upload, track, and manage e-claim files and prior authorizations with ease. By automating claim submission and response handling, QC Messenger ensures faster approvals, fewer errors, and improved financial efficiency in healthcare operations.
Automated E-Claim Management: Uploads, tracks, and manages electronic claims and prior authorizations efficiently.
Seamless Integration with Government Platforms: Connects directly with HAAD, DOH, Shafafiya, and Riayati for smooth data exchange.
Real-Time Status Tracking: Provides instant updates on claim status, approvals, and rejections.
Error Reduction & Validation: Detects and flags errors before submission, minimizing claim rejections and resubmissions.
Workflow Automation: Streamlines claim submission, follow-ups, and responses, reducing manual workload.
Secure Data Handling: Ensures compliance with healthcare data privacy standards during communication.
Reporting & Analytics: Generates insights on claims performance, turnaround times, and financial impact.
For healthcare providers, efficiency is everything. Shade EMR streamlines clinical workflows by integrating patient records, appointments, prescriptions, and lab reports into a unified system. It ensures seamless coordination between doctors, nurses, and departments, enhancing accuracy, reducing paperwork, and improving the overall patient experience.
Shade EMR is a comprehensive healthcare management and Electronic Medical Record (EMR) platform developed by RITS. It helps clinics, hospitals, and healthcare centers digitalize operations — from patient registration and billing to appointment scheduling, lab integration, and reporting — all in one secure system.
Yes. Shade EMR is fully integrated with Malaffi, Nabidh, Riayati, and other Health Information Exchange (HIE) networks across the UAE. This ensures seamless data sharing, compliance, and continuity of care across healthcare facilities.
Absolutely. Shade EMR is built to serve a variety of healthcare setups including multi-specialty hospitals, clinics, dental centers, labs, and homecare providers. Each deployment is tailored to meet the unique workflow and compliance requirements of the facility.
Shade EMR is designed with UAE data protection standards and international healthcare security protocols (HIPAA compliant). It ensures encrypted data storage, controlled access, and complete audit trails to safeguard patient confidentiality and clinical integrity.
RITS offers complete post-deployment support — including user training, regular system updates, and 365-day technical assistance — to ensure smooth operation and maximum system uptime for your healthcare facility.
Patient Management System
Electronic Health Records (EHR)
Appointment Scheduling & Calendar Sync
Doctor & Staff Dashboard
Billing and Invoicing
Insurance Claims & Policy Management
Prescription Management
Laboratory & Radiology Integration
Pharmacy Management
Multi-Clinic Coordination
Role-Based Access Control
Secure Cloud Data Storage
Real-Time Notifications & Alerts
Reports & Analytics Dashboard
Inventory & Stock Management
Customizable Templates for Clinical Notes
Patient Portal & Online Access
Automated Reminders & Follow-Ups
Data Backup & Recovery
Audit Logs for Compliance
Integration with QC Centra & Other Systems
UAE Healthcare Data Regulation Compliance (DOH/MOHAP/DHA)
Mobile and Tablet Accessibility
Multilingual Interface Support
Health Systems that undertake the journey to implement an Electronic Health Record are not only making a significant financial investment, they are also investing in the future and quality of patient care for their community. Well-tuned hospital management workflow involves lots of important decisions that should be made in the most efficient and quick way. Now a days it is hard to implement it without the distinct hospital management system (HMS/CIS)
SHADE is an integrated application that handles different directions of healthcare workflows. It manages the smooth healthcare performance along with administrative, medical, dental, legal, and financial & inventory control. That is a cornerstone for the successful operation of the healthcare facility. Our experienced and reliable consultants have supported all phases of several complex electronic health records implementations.
The plan the team developed involved several simultaneous implementation tasks, including work-flow analysis and redesign, facility modification, hardware installation, application configuration, developing a backup system, entering/migrating old data, dealing with paper, and training.
Another key to a successful SHADE implementation is having a clear definition of what you want the Electronic Medical Record to accomplish and making decisions throughout the process that support that goal. SHADE covers the services that unify and simplify the work of healthcare professionals as well as their interactions with patients. Each stage implementation needs to be accurate and explicit; the system provides certain automation of many vital daily processes. There is always the wide choice of features that can be included in the system. Moreover, the most important thing they are created to streamline various procedures that meet the needs of all the users.
If I asked you to guess what the most crucial part of HMS/CIS application,
What would you say?
Rich functionality??
Performance???
No… these all help but the most important part of enterprise EMR is…, user adoption. Our team of builders have full life cycle implementation experience at multiple RITS Application installs. We configure all SHADE modules according to your unique workflows. We help you define roles and responsibilities, train your staff on user adoption methods, provide team coaching and support, gathering requirements, specifications, change control procedures for end user adoption, documentation and measure your user adoption team performance
We provide a number of resources to help customers learn how to get the most out of our products, with virtual classrooms, and physical presence We are constantly creates new training tools to help customers learn about our products, including through in-depth webinars, and a wide selection of presentations. Need to manage requirements, defects, and test cases with full traceability and real time reporting. Powerful, straightforward, and flexible.
RITS helps you get started fast. Create and run all of your tests from a central platform. manual and automated. Seamless bug and issue tracking. Test management for exploratory, automated, and manual tests with global scheduling. Support for templated and data-driven test cases. We are experienced across all areas and phases of testing, including integration testing to ensure reliable functionality at go-live. There are a number of items on SHADE go live readiness plan to consider when determining if entity is ready to go live.
Most importantly, RITS we will want to start by making sure that all User Acceptance Testing (UAT) items have been closed or addressed. This includes making sure that all defects that have been logged have been updated in the test environment and there is a migration plan to production. Prior to go live we will also want to prep your production data. This data should be sent to the test environment first to make sure the files are clean and ready for a production state. Our team also ensure that all workstations and other hardware work appropriately at go-live.
The implementation of Shade project provides the institution with different advantages that improve the service quality and efficiency. As mentioned above it is created for three groups of users: patients, hospital staff and management, and third-parties like drug suppliers and insurance companies. Hospital management has greatly changed over the last decades. Business expertise, modern technologies, connected devices, mobile apps, and knowledge of healthcare are key elements for the implementation of hospital management system project. The number of healthcare providers has increased and the patients have a wide choice of medical specialists. The interactions between the hospital and the patient can be simplified for the convenience of both sides. Each institution has the opportunity to create the efficient, clear and fast delivering healthcare model. Shade helps to outline and implement policies, guarantee communication and coordination between employees, automate routine tasks, design the patient-oriented workflows, advertise services, manage human and financial resources and provide the uninterrupted supply chain. All medical records have to be protected and only accessible for the allowed users. The convenient and informative interfaces should correspond to their roles and responsibilities in order to protect the confidential data.Automation is one of the main benefits here. It helps to optimize the user experience. Medical specialists, patients, and hospital authorities can interact online, make the appointments and exchange information
Automation is one of the main benefits here. It helps to optimize the user experience. Medical specialists, patients, and hospital authorities can interact online, make the appointments and exchange information
The hospital database includes all the necessary patient data. The disease history, test results, prescribed treatment can be accessed by doctors without much delay in order to make an accurate diagnosis and monitor the patient’s health. It enables lower risks of mistakes.
It is vital to engage all of your employees for improved coordination and teamwork. They do not need to make special requests and wait for a long time for an answer. Each specialist will be in charge of certain process stage and can share outcomes with colleagues just in one click.
Hospitals authorities are able to manage their available resources, analyze staff work, reduce the equipment downtime, optimize the supply chain, etc. Another fact to mention is that hospital staff deal with the digital data instead of endless paperwork
The management has the ability to monitor different financial operations including expenses, profits, and losses, paying bills and taxes, in and outpatient billing. The financial awareness helps to analyze business prospects quite clear and move in the right direction.
Due to the high market competitive nature, the medical industry is also open to all the different innovations that enable communication between patients, doctors, suppliers, and marketing services providers.
Integration with health insurance services improves the experience of the patients and brings benefits to the institution. It allows you to be innovative and helps both the patient and hospital to handle many aspects of the insurance process successfully.
As the services and interactions are improved in all possible ways, everything is being planned with greater precision. It saves the time of all the system users and provides them with up-to-date information.
Since the clinic management system is patient-oriented, the treatment process can be less stressful. Doctors have more time for the examination and interaction with patients. In addition, all the requested information can be received online.